Privacy and Return Policy
At mykettlee.in, we believe in keeping our customers happy and satisfied.
We will gladly assist you in any return or exchange requirement you have. Please read the Return policy terms carefully.
PLEASE NOTE: All sale and discounted items, accessories, and clearance items are FINAL SALE, and cannot be returned.
Please let us know your reasons for returns and/or exchange requirements within 5 days of receiving the order by writing to us on firstname.lastname@example.org
If you receive a damaged product, please provide photos for verification and faster returns.
Refund or Exchange is only applicable on unused goods. Refund will be initiated only post thorough checking of the product.
If you are unhappy with the product,you have to return the product in its original packing without use,within 48 Hours of receipt of product we will credit your payment back to the original method (EXCEPT COD). However, shipping charges for returns are NON-REFUNDABLE and a flat amount of Rs 200 will be deducted from your refund.
Please allow up to 7 working days for refunds to be processed once we receive them. We do not reimburse return courier charges.
We will keep you updated on the status of your exchange/refund.
Exchanges are applicable only on damaged products.
If you'd like to cancel your order, please send us an email at helpmykettlee.in within 24 hours and we'll sort it out. As simple as that!
ADDRESS FOR RETURNS
Avi Merchandise Pvt. Ltd.
New Delhi 110037